Everything was great! The room, the staff, the breakfast and especially the cheerful chef:) the location was convenient, close to everything. I am not sure how other rooms are but the rooftop was very cool! I liked the phone in the room so much, it was old-fashioned and really matched the design of the place.
Daria
februari 2024
The list of what we loved about this hotel is very long! Sparkling Clean. Room was exactly like the pictures. All staff especially the Manager (Peter) were very attentive. There was a great deal of care taken to make our stay comfortable. Breakfast was brilliant and there was lots of it! It included a buffet of fruits as well as menu options. The location was the best. Minutes to the lake, puppet theater etc. convenience store nearby for water. Mountains of eateries outside. We were in room 501. It was amazingly quiet considering the chaos outside. The hotel is down a laneway and off the main road and that definitely helps with keeping the room quiet. Room 501 was on the top floor and at the back. It has a cute little balcony. Peter organised an airport transfer for us. It was so nice to have someone there to collect us after a very long flight. He also booked us a limousine (minibus type vehicle) to Haiphong.
Robert
april 2025
Great hotel, the best location! Walking distance to everything within Hanoi Old Quarter, rooms are as pictured a little older, but for the price you pay and its location, it's excellent! Great breakfast! Small buffet, and you can order Westen meals off the menu as well as the best Pho, all included in your stay. Cool bars, restraunts, and shops all within walking distance. Rooms were clean and have AC and fans, small hotel, like most in the area, Great spot for quick transfers to Halong Bay or anywhere you need to go. The manager is excellent, very helpful with organizing transfers etc, we stayed a night then went on a Halong Bay cruise for 2 nights, were able to leave our larger bags and pick them up when we returned to Hanoi and stayed another night.
Heather
juli 2025
My recent, albeit short, stay at Hanoi Hotel Royal was truly delightful, and I can wholeheartedly recommend it. From the moment I arrived, I felt a genuine sense of warmth and hospitality that set the tone for a fantastic experience. The hotel's interior is wonderfully cozy, creating a very inviting atmosphere. What truly made my stay exceptional was the outstanding service, particularly from Mr. Peter. He was incredibly helpful in guiding me on the location and was remarkably prompt in responding to all my messages and inquiries. This level of attentiveness truly made a difference. It's clear that the staff at Hanoi Hotel Royal genuinely take care of their customers. Beyond the friendly service, the breakfast was delicious, offering a great start to each day, and my room was impeccably clean and pretty. For anyone looking for a hotel in Hanoi that offers friendly service, comfortable surroundings, and a commitment to customer satisfaction, Hanoi Hotel Royal is an excellent choice.
Vanessa
mei 2025
The location is very good — it's right in the centre of the old market. Taxis don't come right to the doorstep, but it takes less than a minute to walk. The staff are nice and we were checked in quickly. The room was ready early, which was nice after the flight. I would also like to mention the delicious and plentiful breakfast, which is included in the price. You can choose European or Asian breakfast options, which are freshly cooked. There is also a buffet with a wide selection of food, including fruit and sweets. I would also like to mention the good brewed coffee. You can pay in the hotel with cash or card, with a small commission. I would like to mention that the room was rather large, spacious and very comfortable. Regarding noise, there was some, but that's to be expected in Vietnam.
Igor
mei 2025
The owner and all of the employees were so nice! As a solo traveler I felt so safe and taken care of. Check in was easy, breakfast was amazing and everyone was so attentive and kind.
Amanda
mei 2024
Great location. Very central and easy walking distance to Train St, Beer St, Sword Lake and other tourist attractions. Although the location is very central it’s tucked away in a side alley so although you can’t entirely escape the noise and hustle of the city it was mitigated by the locally. Peter in reception was fantastic as were all the staff. Our room was lovely and clean with the largest bed I’ve ever seen! Good breakfast too. My only complaint is that the WiFi was a little temperamental and had the reset by Peter several times, although I understand that may be a general issue in the city/country rather than specific to the hotel. Overall though I would definitely recommend it and would stay there again.
Balbir
maart 2025
The hotel staff were very friendly, approachable nothing was too much for them, very helpful. Peter arranged a fabulous trip to Sapa and our bus to cat ba at reasonable rates his support was much appreciated and made a huge difference to smooth planning fir us - Thanks again . The rooms have quirky deco -French antique style but are very clean. Breakfast buffet had a good variety and you can also order cooked food items. The position is on the edge of the old quarter which was very good for buses/ trips transport are close by. You are also close to the night life but not too close. Overall a lovely stay with Peter and his team.
Maggie
januari 2025
The staff was so nice! Peter talked to us over breakfast and gave us a map and suggestions on where to go. He also let us leave our luggage at the hotel while we went exploring and waited for our train ride later that evening. He offered us showers after we were checked out as well. Very accommodating! Breakfast was delicious, buffet style for some items and made to order for others. Great location!
Stephanie
december 2024
If you are looking for a hotel with vintage ambiance with character, that is clean and in the ideal location, this hotel is for you ! We recieved a warm welcome from Peter, who throughout our stay was so helpful, he couldn't do enough for usq. Breakfast was brilliant with such a variety of food for all tastes and freshly cooked. The room we booked with a balcony was spacious and had timeless beautiful vintage items. We would definitely come back here again and again . Hanoi Food Culture restaurant is 1 minute away from the hotel . You must go here if you want to taste good vietnamese food. It is set in a old traditional building and has a beautiful ambiance. Beer Street is 5 minutes up the road and there are numerous cafes and vendors very close by .
Paula
oktober 2024
Reserveringen:
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